Reference

How tk99971 Handles Your Personal Information

This Privacy Policy covers exactly what data tk99971 collects when you open an account, make a deposit via bKash, Nagad, or Rocket, or contact our support team.

Account data kept securebKash, Nagad, Rocket payment data protectedNo data sold to third partiesYou can request your data at any timePolicy applies to all Bangladesh account holders
tk99971 How tk99971 Handles Your Personal Information
HOW WE PROTECT YOU

Security, Retention and Your Account Data

Data protection is not a checkbox for us — it is part of how the platform operates day to day. Every account uses SSL encryption across all connections, whether you are depositing via Nagad on your phone or checking your transaction history on a desktop browser. We keep your data only for as long as it serves a clear purpose: active account management, legal obligations, or dispute resolution. When that purpose ends, we remove it.

Encrypted Connections

SSL encryption covers every session — mobile or desktop. Your bKash or Rocket payment details travel over a secured channel every time you transact.

Cookie Controls

We use session and preference cookies to keep your mobile login smooth across visits. You can adjust cookie settings through your browser at any time without losing your account.

Data Retention Policy

Account data is kept while your account is active and for the period required by applicable law. Once that period passes, your data is removed from our active systems.

Identity Verification

When you request data access or deletion, we verify your identity using your registered phone number and linked wallet — bKash, Nagad, or Rocket — before we act.

REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to request a copy of your data, ask us to delete your account information, or raise a concern about how your details have been handled, our support team is the right place to start. You can reach us through live chat on the platform, by email, or through the in-account help centre. When you submit a privacy request, include your registered phone number and the payment method linked to your account — bKash, Nagad, or Rocket — so we can verify your identity quickly and act on your request without unnecessary delay.

Live Chat Open the chat window from your account dashboard. Have your registered number ready so we can confirm your identity before acting on any data request.
Email Support Send your privacy request to our support email address. Include your account details and the wallet — bKash, Nagad, or Rocket — linked to your profile.
In-Account Help Centre Log in, head to the Help section, and submit a ticket under Privacy and Data. We respond to data-related tickets separately from general account queries.

Common Questions About Your Data on tk99971

Here are the questions we hear most often about how your personal information is handled. If your question is not covered below, reach out through the in-account help centre or live chat.

We collect your name, phone number, email address, and the payment method you register — bKash, Nagad, or Rocket. Device and browser data is also collected to secure your account sessions.

No raw wallet credentials are stored on our servers. Payment references are encrypted in transit and retained only as long as required for transaction verification and legal compliance.

Yes. Submit a data access request through live chat or the Help Centre. Include your registered number and linked wallet so we can verify your identity before processing the request.

We do not sell, rent, or share your data with marketers or unaffiliated third parties. Data is shared only with service providers who help us operate the platform, under strict data agreements.

We retain data for as long as your account is active and for the period required under applicable local law. Once those obligations are met, your data is removed from our active systems.

The policy applies to accounts created on tk99971. Your rights and our obligations also depend on your local law and whether Bangladesh falls within our eligible regions at the time of access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.